Ratings & Reviews

Overall Rating

5
(140 reviews)
98.6% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

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Resident Reviews

submitted by Emily K. - |Recommended: YesHaven’t moved in yet — Moving in Friday
response from property -We're so excited to Welcome You Home!! - Trifecta Management
submitted by Will S. - |Recommended: YesThis place is amazing. I can't wait for the summer.
response from property -Thank you for taking the time to leave us your feedback! We appreciate very much and enjoy having you in our community. - Trifecta Staff
submitted by Cheyenne W. - |Recommended: YesOverall good — The complex is in a rough part of town but with all the secruity precautions, i feel safe when in my home and when parking. The complex itself does have quite a few areas that have smells of weed, trash, or foreign cooking, but where I am located is fine. I will say, the floors are confusion as heck once you first get here… especially the 2nd floor.
response from property -We're so happy that you chose us! Welcome to the TrifectaFam! - Management
submitted by Andreyia R. - |Recommended: YesGreat place — Great place
response from property -We love having you in our community! Trifecta Management
submitted by Aidan A. - |Recommended: YesGreat — Great
response from property -We're so happy that you chose us! Thank you for taking time to leave us some feedback! - Trifecta Management
submitted by Jordan H. - |Recommended: YesReview — Satisfied with the apartment.
response from property -We're happy you chose us! Thanks for the 5-stars!! - Trifecta Management
submitted by Taylor B. - |Recommended: YesTrifecta Review — An affordable and convenient spot close to downtown Louisville for students and anyone else in the city.
response from property -Thank you for the feedback Taylor! We love that you chose us! - Trifecta Management
submitted by Destiny Z. - |Recommended: YesThe best place i’ve lived in awhile — i like the room i’m in and there’s so much space for stuff the people are nice. i met a bestie here
response from property -Awe, BESTIES!! We love that you are enjoying living Trifecta, thank you for choosing us!! - Trifecta Management
submitted by Kody G. - |Recommended: YesPretty Good — This place is all around good with some rough edges. The internet goes out with some rain, and the walls are pretty thin, but everything else is pretty great.
response from property -We appreciate your feedback, and the 4-stars! Please let us know if we can be of any help. - Trifecta Management
submitted by Joaquim A. - |Recommended: YesReview — Great apartment complex.
response from property -Thank you for taking time to leave us a review, we're so happy that you love living Trifecta! - Trifecta Management
submitted by Nia D. - |Recommended: YesReview — I love the trifecta
response from property -And we love having you here!! Thank you for choosing us!! - Trifecta Management
submitted by Martina M. - |Recommended: NoLots of issues — First off the communication between management staff and residents is horrendous. The staff who are behind the front desk are always as helpful as they can be but, unfortunately they are catching the anger since the management is too behind the scenes to communicate with residents about issues. I’ve had a broken washer for over a month now with me and my roommates submitting multiple requests that have been marked completed when they aren’t and anytime we ask we are told they have too many maintenance requests yo give us an estimate. On top of that the hallways reek of the stench from the trash chutes staff clearly isn’t taking out trash as frequently as it needs to be, also pet fecal matter in the hallways and elevator is foul
response from property -Hi Martina! Thank you for leaving your feedback regarding your experience. We apologize for the inconvenience of the time taken for repair of your washer. Unfortunately, we were at the mercy of getting the parts needed to arrive promptly. Our team walks the property throughout each day to remove any improperly disposed of waste, and cleaning. Please report to our office if you see any issues such as these so we can promptly respond. Kind Regards - Management
submitted by Charonda C. - |Recommended: YesGreat — Great
response from property -Thank you for taking time to leave us your feedback and the 5-stars! We love having you here! - Trifecta Management
submitted by Sarah E. - |Recommended: YesGreat — Just moved in and already enjoy living here
response from property -Thank you for the awesome feedback! We love that you are enjoying our community! - Trifecta Management
submitted by Khadija H. - |Recommended: YesGreat first time move-in, room for improvement — The Trifecta staff maintenance and property are all very kind and helpful. I’ve unfortunately run into some maintenance issues though, and I haven’t even been here a week. Seems like the maintenance staff is always putting out fires somewhere not literally , and something is always broken or not properly functioning. Aside from the functionality of things, I’m really enjoying my new space
response from property -Thank you for taking time to leave us your feedback, and the 5-stars! Move-in is our busiest time and running around the property as fast as possible to address any maintenance concerns that come up. Please let us know how we can be of any assistance with your needs in the future! - Trifecta Management

The above reviews are pre-selected by Capstone Real Estate Investments, LLC and do not represent all submitted reviews by current residents, guests, and/or prospective residents. This web page is intended to provide potential residents with customer provided feedback regarding this community and its services. Some reviewers may have been asked to leave an honest review through electronic communication and/or participated in an honest review promotion.